Contact Us

Whether you have a question about your order, need after-sales support, or want to explore a business partnership, our team is ready to assist you.

Find us

Ways to reach our support team and office locations.

📞 Customer Support

For order questions, product issues, warranty, and after-sales service.

  • Toll-Free (US): +1 (855) 933-0901
  • Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)
  • Support Email: support@neakasa.com

Note: support@neabot.com is still valid and monitored.

Email us

Choose the category that best matches your inquiry.

📣 Affiliate Inquiries

For influencers, partners, or media requests.

🤝 Partnership & Business

For distributors, retailers, or bulk orders.

💬 General Inquiry

For all general or non-specific questions.

Quick Contact Form

We respond within 24–48 hours on business days.

Free Shipping

Enjoy free shipping across the U.S. and most EU countries.

30-Day Return

Return new, unused products within 30 days of delivery.

2-Year Guarantee

Enjoy official store guarantee. View full warranty details.

Customer Service

Have questions? Our team is here to help at any time.